What is the payment process?

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Within the first two weeks of every month, an invoice is sent listing all the projects that were completed in the previous month. Clients then have two weeks to pay for the services provided.

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What payment methods do you accept?

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We accept payment by bank transfer and PayPal.
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How quickly will I receive the completed translation?

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We can deliver as quickly as the same day, depending on volume, notice period and availability. Our translators always respond quickly and are committed to achieving fast turnaround. You can also pre-book slots for recurring tasks such as daily news updates.

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When does the translation process start?

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On a regular working day, we will start working on a translation request (with correct files and references) within hours of its submission.

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